SP_RCNSECRNONVW (SQL View)	Index Back
Related Cases Related Cases. It is used if the template does not have secure cases enabled.

SP_RCNSECRNONVW

(SQL View)

Related Cases

Related Cases. It is used if the template does not have secure cases enabled.

SELECT A.RC_VERTICAL , A.BUSINESS_UNIT , A.CASE_ID , A.RC_SUMMARY FROM PS_RC_CASE A

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 RC_VERTICAL Character(4) VARCHAR2(4) NOT NULL Specifies the CallCenter type. See translates for valid values.
HD=HelpDesk
SW=Support

2 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
Default Value: OPR_DEF_TBL_RB.BUSINESS_UNIT
Prompt Table: SP_BU_RC_NONVW

3 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
Default Value: 999999999999999

4 RC_SUMMARY Character(80) VARCHAR2(80) NOT NULL Typically a summary of a long field.

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	RC_VERTICAL	Character(4)	VARCHAR2(4) NOT NULL	Specifies the CallCenter type. See translates for valid values. HD=HelpDesk SW=Support
2	BUSINESS_UNIT	Character(5)	VARCHAR2(5) NOT NULL	Business Unit Default Value: OPR_DEF_TBL_RB.BUSINESS_UNIT Prompt Table: SP_BU_RC_NONVW
3	CASE_ID	Number(15,0)	DECIMAL(15) NOT NULL	Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table. Default Value: 999999999999999
4	RC_SUMMARY	Character(80)	VARCHAR2(80) NOT NULL	Typically a summary of a long field.