SETIDPrompt Table: SP_SETID_NONVW
CASE_TYPEY/N Table Edit
Default Value: Y
RC_CASETYPE_TBL(SQL Table) |
Index Back |
|---|---|
Case Type TableUsed to define the Case Types |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | SETID |
Character(5) | VARCHAR2(5) NOT NULL |
SetID
Prompt Table: SP_SETID_NONVW |
| 2 | CASE_TYPE |
Character(5) | VARCHAR2(5) NOT NULL | Case Type |
| 3 | RC_SS_IND | Character(1) | VARCHAR2(1) NOT NULL |
Defines if this is a self service transaction or not.
Y/N Table Edit Default Value: Y |
| 4 | RC_SHORT_DESCR | Character(20) | VARCHAR2(20) NOT NULL | Short Description. Used on may CallCenter set-up tables |
| 5 | RC_DESCR_SS | Character(30) | VARCHAR2(30) NOT NULL | Description to be shown on Self-Service Pages |
| 6 | LONG_DESC | Character(50) | VARCHAR2(50) NOT NULL | Long Description |
| 7 | CASE_VISIBILITY | Character(4) | VARCHAR2(4) NOT NULL | test |
| 8 | SHOW_ACCOUNT_FLG | Character(1) | VARCHAR2(1) NOT NULL | SHOW_ACCOUNT_FLG |
| 9 | SHOW_PRODUCTS_FLG | Character(1) | VARCHAR2(1) NOT NULL | SHOW_PRODUCTS_FLG |
| 10 | SOLUTION_ID | Number(15,0) | DECIMAL(15) NOT NULL | SOLUTION_ID |