WM_INBOX_SEARCH

(SQL Table)
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Agent Inbox

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
2 SAVED_SEARCH Character(30) VARCHAR2(30) NOT NULL Saved Search Name
3 AGENT_ROLE Character(30) VARCHAR2(30) NOT NULL Agent role name
4 ASSIGNED_TO_OPRID Character(30) VARCHAR2(30) NOT NULL Assigned To
5 ASSIGNED_BY_OPRID Character(30) VARCHAR2(30) NOT NULL Group Assigned by
6 STATUS_CD Character(4) VARCHAR2(4) NOT NULL User defined Status Code
7 INTERNAL_STATUS Character(2) VARCHAR2(2) NOT NULL Internal Status
01=Open
02=Awaiting Schedule
03=Scheduled
04=Work In Progress
05=Complete
06=Closed
07=Canceled
08=On Hold
09=Work Order Created
8 WR_PRIORITY Character(1) VARCHAR2(1) NOT NULL Service Request Priority
1=1-Critical
2=2-Urgent
3=3-Standard
4=4-Low
9 WR_ID Character(15) VARCHAR2(15) NOT NULL Work Request ID
10 LAST_VIEW_SW Character(1) VARCHAR2(1) NOT NULL Last View used flag.

Default Value: N

11 RQST_FOR_USERID Character(30) VARCHAR2(30) NOT NULL Request For User ID
12 CONTACT_USERID Character(30) VARCHAR2(30) NOT NULL Contact User ID
13 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
14 RQST_TYPE Character(20) VARCHAR2(20) NOT NULL Request type equivalent to tree node.
15 REQ_START_DT Date(10) DATE Required Start
16 REQ_END_DT Date(10) DATE Required End
17 WR_SUBJECT Character(60) VARCHAR2(60) NOT NULL Subject
18 ASSET_DESCR30 Character(30) VARCHAR2(30) NOT NULL Asset Description
19 ASSET_ID Character(12) VARCHAR2(12) NOT NULL Asset Identification
20 TAG_NUMBER Character(12) VARCHAR2(12) NOT NULL Tag Number
21 SERIAL_ID Character(20) VARCHAR2(20) NOT NULL Serial ID
22 BUSINESS_UNIT_AM Character(5) VARCHAR2(5) NOT NULL AM Business Unit