| CTI_AGENTREASON(SQL Table) | Index Back | 
|---|---|
| CTI Agent ReasonCTI Agent Reason | 
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description | 
|---|---|---|---|---|
| 1 | Character(30) | VARCHAR2(30) NOT NULL | A user's ID (see PSOPRDEFN). | |
| 2 | Character(30) | VARCHAR2(30) NOT NULL | Reason Code | |
| 3 | CTI_REASONMSG | Character(254) | VARCHAR2(254) NOT NULL | Reason Message |