CTI_AGENTREASON

(SQL Table)
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CTI Agent Reason

CTI Agent Reason

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
2 CTI_REASONCODE Character(30) VARCHAR2(30) NOT NULL Reason Code
3 CTI_REASONMSG Character(254) VARCHAR2(254) NOT NULL Reason Message