MCFUQWORKSET

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	MCFUQTASKNUM	Character(30)	VARCHAR2(30) NOT NULL	Unique identifier for a task in the Universal Queue.
2	MCFUQTASKTYPE	Character(4)	VARCHAR2(4) NOT NULL	Type of Universal Queue task CH=Chat EM=Email GN=Generic VO=Voice
3	MCFUQQUEUEID	Character(32)	VARCHAR2(32) NOT NULL	Queue ID
4	MCFUQQUEUETIME	DateTime(26)	TIMESTAMP NOT NULL	MCF Universal Queue date time field indicating the time when this task/event was enqueued
5	MCFUQSTATUS	Character(4)	VARCHAR2(4) NOT NULL	Universal Queue task status ACPT=Accepted ASGN=Assigned DONE=Done ENQ=Enqueued Default Value: ENQ
6	LANGUAGE_CD	Character(3)	VARCHAR2(3) NOT NULL	Language Code
7	MCFUQAGENTID	Character(30)	VARCHAR2(30) NOT NULL	Agent Id
8	MCFUQTIEDAGENT	Character(30)	VARCHAR2(30) NOT NULL	Universal Queue field to indicate the identifier of the Agent to which this task is tied.
9	MCFUQCOST	Number(3,0)	SMALLINT NOT NULL	Cost of task used in the Universal Queue to determine task to Agent routing.
10	MCFUQPRIORITY	Number(2,0)	SMALLINT NOT NULL	Priority of task in Universal Queue. Tasks are serviced in order by highest value to low on their associated queue.
11	MCFUQSKILLLEVEL	Number(3,0)	SMALLINT NOT NULL	Skill Level
12	MCFUQORIGQTIME	DateTime(26)	TIMESTAMP	First Time in the MCF System
13	MCFUQATIMEOUT	DateTime(26)	TIMESTAMP	Universal Queue timer value to measure task's system timeout.
14	MCFUQCTIMEOUT	DateTime(26)	TIMESTAMP	Timer value used in Universal Queue to keep track of the contracted maximum time for this task's completion.
15	MCFUQAPPDATA	Long Character	CLOB	Application data attached to the Universal Queue task.