MCFUQAGENTIDPrompt Table: PSOPRDEFN
MCFTYPEA=Agent to Agent Chat
C=Agent to Customer Chat
E=E-mail
G=Generic Alert
M=MultiChannel Console
U=Grab URL
A=Automatic
M=Manual
Default Value: A
A=Automatic
M=Manual
Default Value: A
PSMCFTPAGNTCUST(SQL Table) |
Index Back |
|---|---|
Agent customizationAgent customization |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | MCFUQAGENTID |
Character(30) | VARCHAR2(30) NOT NULL |
Agent Id
Prompt Table: PSOPRDEFN |
| 2 | MCFTYPE |
Character(1) | VARCHAR2(1) NOT NULL |
Window Type
A=Agent to Agent Chat C=Agent to Customer Chat E=E-mail G=Generic Alert M=MultiChannel Console U=Grab URL |
| 3 | MCFTOP | Number(5,0) | INTEGER NOT NULL | Top |
| 4 | MCFLEFT | Number(5,0) | INTEGER NOT NULL | Left |
| 5 | MCFWIDTH | Number(5,0) | INTEGER NOT NULL | Width |
| 6 | MCFHEIGHT | Number(5,0) | INTEGER NOT NULL | Window Height |
| 7 | MCFPOPUP_MODE | Character(1) | VARCHAR2(1) NOT NULL |
Popup Mode
A=Automatic M=Manual Default Value: A |
| 8 | MCFACCEPT_MODE | Character(1) | VARCHAR2(1) NOT NULL |
Accept Mode
A=Automatic M=Manual Default Value: A |