PT_CTI_CONFIG(SQL Table) |
Index Back |
|---|
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 |  PT_CTI_CONFIGID |
Character(4) | VARCHAR2(4) NOT NULL | Configuration ID |
| 2 | PT_CTI_VENDER | Character(1) | VARCHAR2(1) NOT NULL |
CTI Vendor
0=Cisco 1=Genesys Default Value: 0 |
| 3 | PT_CTI_SWITCHNAME | Character(1) | VARCHAR2(1) NOT NULL |
Switch Name
0=0 - Siemens 1=1 - Avaya 2=2 - Aspect 3=3 - Nortel Default Value: 3 Prompt Table: PT_CTI_SWITCH |
| 4 | PT_CTI_CONFIGNAME | Character(30) | VARCHAR2(30) NOT NULL | Configuration Name |
| 5 | PT_CTI_EXTNUM | Number(1,0) | SMALLINT NOT NULL |
Number of Extensions
Default Value: 1 |
| 6 | PT_CTI_LINENUM | Number(1,0) | SMALLINT NOT NULL |
Number of Lines
Default Value: 2 |
| 7 | PT_CTI_EXTNUMONCON | Number(1,0) | SMALLINT NOT NULL |
Lines on Console
Default Value: 2 |
| 8 | PT_CTI_ISCME | Character(3) | VARCHAR2(3) NOT NULL |
Genesys Configuration Server
Y/N Table Edit |
| 9 | PT_CTI_TSATYPE | Character(1) | VARCHAR2(1) NOT NULL |
T-Server address type
0=Host Name 1=IP Address Default Value: 0 |
| 10 | PT_CTI_HOST | Character(64) | VARCHAR2(64) NOT NULL | Host Name or IP Address |
| 11 | PT_CTI_PORT | Character(5) | VARCHAR2(5) NOT NULL |
Port Number
Default Value: 3000 |
| 12 | PT_CTI_APPNAME | Character(32) | VARCHAR2(32) NOT NULL | CTI Application Name |
| 13 | PT_CTI_APPPASSWORD | Character(64) | VARCHAR2(64) NOT NULL | CTI Application Password |
| 14 | PT_CTI_AGENTSTATE | Character(10) | VARCHAR2(10) NOT NULL |
Agent State Mask
Default Value: 1023 |
| 15 | PT_CTI_CALLCONTROL | Character(10) | VARCHAR2(10) NOT NULL | Call Control Mask |
| 16 | PT_CTI_CALLPROG | Character(10) | VARCHAR2(10) NOT NULL |
Call Progress Mask
Default Value: 524287 |
| 17 | PT_CTI_CALLVAR | Character(10) | VARCHAR2(10) NOT NULL | Call Variable Mask |
| 18 | PT_CTI_HEARTBEAT | Signed Number(4,0) | DECIMAL(3) NOT NULL |
Heartbeat
Default Value: -1 |
| 19 | PT_CTI_HOSTB | Character(64) | VARCHAR2(64) NOT NULL | Secondary Host |
| 20 | PT_CTI_PORTB | Character(5) | VARCHAR2(5) NOT NULL | Secondary Port |
| 21 | PT_CTI_OTHERFM | Character(10) | VARCHAR2(10) NOT NULL | Other Feature Mask |
| 22 | PT_CTI_PERIPHERAL | Character(10) | VARCHAR2(10) NOT NULL | Peripheral ID |
| 23 | PT_CTI_PROTOCOL | Character(1) | VARCHAR2(1) NOT NULL |
CTI Server Protocol
6=6 Default Value: 6 |
| 24 | PT_CTI_SERVICEREQ | Character(10) | VARCHAR2(10) NOT NULL |
Service Request Mask
Default Value: 7 |
| 25 | PT_CTI_TCSM | Character(10) | VARCHAR2(10) NOT NULL | Transfer Conference Setup Mask |