RB_CHAT_FAQ_VW(SQL View) |
Index Back |
|---|---|
Chat FAQ Solution ViewCRM Chat related Call Center Solution View |
| SELECT SOLUTION_ID ,RC_SUMMARY , SOLUTION_DESCR FROM PS_RC_SOLUTION WHERE FAQ_FLAG ='Y' |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | Number(15,0) | DECIMAL(15) NOT NULL | Solution ID | |
| 2 | RC_SUMMARY | Character(80) | VARCHAR2(80) NOT NULL | Typically a summary of a long field. |
| 3 | RB_CHAT_QUESTION | Long Character | CLOB | chat question ........... |