RB_ERMS_E_CAN_V(SQL View) |
Index Back |
|---|---|
Total Emails RecievedUsed for ERMS reports.............. |
| SELECT B.MAILBOX_ID ,B.LAST_GROUP_WL ,0 ,0 ,0 ,0 ,COUNT(*) ,0 ,A.ROW_ADDED_DTTM FROM PS_RB_AGNT_RESP_VW A , PS_RB_IN_EMAIL B WHERE B.INTERACTION_ID = A.ROOT_INTER_ID GROUP BY B.MAILBOX_ID,B.LAST_GROUP_WL,A.ROW_ADDED_DTTM |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | MAILBOX_ID | Character(30) | VARCHAR2(30) NOT NULL | Mail Box Id is an Id associated with Mail Boxes |
| 2 | LAST_GROUP_WL | Character(30) | VARCHAR2(30) NOT NULL | Last/Current Group-level Worklist |
| 3 | RB_TOTAL_EMAILS | Number(8,0) | INTEGER NOT NULL | Detail item status |
| 4 | RB_CLOSED_AUTO | Number(8,0) | INTEGER NOT NULL | Detail item status |
| 5 | KB_THRESHOLD | Number(6,2) | DECIMAL(5,2) NOT NULL | Used to indicate the threshold |
| 6 | RC_CASE_COUNT | Number(7,0) | INTEGER NOT NULL | Case Count |
| 7 | RB_CLOSED_REP | Number(8,0) | INTEGER NOT NULL | Detail item status |
| 8 | RB_CLOSED_MULT_REP | Number(8,0) | INTEGER NOT NULL | Detail item status |
| 9 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |