RB_ERMS_E_CSE_V

(SQL View)
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Cases Attached to Emails

Used for ERMS reports...............

SELECT B.MAILBOX_ID ,B.LAST_GROUP_WL ,0 ,0 ,0 ,COUNT(*) ,0 ,0 ,A.INTERACT_BEGIN FROM PS_RI_SUB_INTERACT A , PS_RB_IN_EMAIL B , PS_RC_CASE C WHERE B.INTERACTION_ID = A.INTERACTION_ID AND C.CASE_ID = A.CASE_ID GROUP BY B.MAILBOX_ID,B.LAST_GROUP_WL,A.INTERACT_BEGIN

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 MAILBOX_ID Character(30) VARCHAR2(30) NOT NULL Mail Box Id is an Id associated with Mail Boxes
2 LAST_GROUP_WL Character(30) VARCHAR2(30) NOT NULL Last/Current Group-level Worklist
3 RB_TOTAL_EMAILS Number(8,0) INTEGER NOT NULL Detail item status
4 RB_CLOSED_AUTO Number(8,0) INTEGER NOT NULL Detail item status
5 KB_THRESHOLD Number(6,2) DECIMAL(5,2) NOT NULL Used to indicate the threshold
6 RC_CASE_COUNT Number(7,0) INTEGER NOT NULL Case Count
7 RB_CLOSED_REP Number(8,0) INTEGER NOT NULL Detail item status
8 RB_CLOSED_MULT_REP Number(8,0) INTEGER NOT NULL Detail item status
9 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.