RC_CASETYPE_LNG

(SQL Table)
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Case Type Table

Used to define the Case Types

  • Related Language Record for RC_CASETYPE_TBL RC_CASETYPE_VW

    • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.

    Default Value: OPR_DEF_TBL_RB.SETID

    Prompt Table: SP_SETID_NONVW

    2 CASE_TYPE Character(5) VARCHAR2(5) NOT NULL Case Type
    3 LANGUAGE_CD Character(3) VARCHAR2(3) NOT NULL Language Code
    4 RC_SHORT_DESCR Character(20) VARCHAR2(20) NOT NULL Short Description. Used on may CallCenter set-up tables
    5 RC_DESCR_SS Character(30) VARCHAR2(30) NOT NULL Description to be shown on Self-Service Pages
    6 LONG_DESC Character(50) VARCHAR2(50) NOT NULL Long Description field.