RC_CASETYPE_TBL

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	SETID	Character(5)	VARCHAR2(5) NOT NULL	This field is used to store the value of SetID on various setup tables. Default Value: OPR_DEF_TBL_RB.SETID Prompt Table: SP_SETID_NONVW
2	CASE_TYPE	Character(5)	VARCHAR2(5) NOT NULL	Case Type
3	RC_SS_IND	Character(1)	VARCHAR2(1) NOT NULL	Defines if this is a self service transaction or not. Y/N Table Edit Default Value: Y
4	RC_SHORT_DESCR	Character(20)	VARCHAR2(20) NOT NULL	Short Description. Used on may CallCenter set-up tables
5	RC_DESCR_SS	Character(30)	VARCHAR2(30) NOT NULL	Description to be shown on Self-Service Pages
6	LONG_DESC	Character(50)	VARCHAR2(50) NOT NULL	Long Description field.
7	CASE_VISIBILITY	Character(4)	VARCHAR2(4) NOT NULL	Field to capture the case visibility. EXCL=Internal, exclude Case Contact EXTL=External INTL=Internal
8	SHOW_ACCOUNT_FLG	Character(1)	VARCHAR2(1) NOT NULL	Show account number in Self-Service Y/N Table Edit Default Value: N
9	SHOW_PRODUCTS_FLG	Character(1)	VARCHAR2(1) NOT NULL	Flag to show Product in Self-Service Y/N Table Edit Default Value: N
10	SOLUTION_ID	Number(15,0)	DECIMAL(15) NOT NULL	Solution ID Prompt Table: RC_SOLN_ACTV_VW
11	ROW_ADDED_DTTM	DateTime(26)	TIMESTAMP	This is a datetime field for record creation.
12	ROW_ADDED_OPRID	Character(30)	VARCHAR2(30) NOT NULL	ID of user who added the row.
13	ROW_LASTMANT_DTTM	DateTime(26)	TIMESTAMP	The date and time that the row was last updated.
14	ROW_LASTMANT_OPRID	Character(30)	VARCHAR2(30) NOT NULL	ID of user who last modified the row.
15	SYNCID	Number(10,0)	DECIMAL(10) NOT NULL	The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
16	SYNCDTTM	DateTime(26)	TIMESTAMP	Synchronization Last Update Date Time