RC_CAT_SS_LNG

(SQL View)
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Self-Service Categories LNG

This language view contains the categories that can be assigned to a case through Self-Service.

SELECT SETID , RC_CATEGORY , LANGUAGE_CD , RC_DESCR_SS FROM PS_RC_CATEGORY_LNG

  • Related Language Record for RC_CATEGORY_SS
  • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.

    Default Value: OPR_DEF_TBL_RB.SETID

    Prompt Table: SP_SETID_NONVW

    2 RC_CATEGORY Character(5) VARCHAR2(5) NOT NULL CallCenter Category. Used in HD.
    3 LANGUAGE_CD Character(3) VARCHAR2(3) NOT NULL Language Code
    4 RC_DESCR_SS Character(30) VARCHAR2(30) NOT NULL Description to be shown on Self-Service Pages