RC_CNTXT_CASE(SQL Table) |
Index Back |
|---|---|
Map Case Parameters to ContextStores Case parameters for a context. |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 |  CONTEXT_ID |
Character(15) | VARCHAR2(15) NOT NULL | Context Map Code |
| 2 | DISP_TMPL_FAM_CD |
Character(30) | VARCHAR2(30) NOT NULL | Display Template Family Code |
| 3 | BUSINESS_UNIT |
Character(5) | VARCHAR2(5) NOT NULL |
Business Unit
Prompt Table: SP_BU_RC_NONVW |
| 4 | QUICK_CD | Character(3) | VARCHAR2(3) NOT NULL |
Quick Code
Prompt Table: RC_QUICK_CD_VW |
| 5 | RC_CATEGORY | Character(5) | VARCHAR2(5) NOT NULL |
CallCenter Category. Used in HD.
Prompt Table:
RC_CTD_CAT_F_VW
|
| 6 | RC_TYPE | Character(5) | VARCHAR2(5) NOT NULL |
Specialty type. Used on HD case.
Prompt Table:
RC_CTD_TYP_F_VW
|
| 7 | RC_DETAIL | Character(5) | VARCHAR2(5) NOT NULL |
Detail field on HD Case. Used in Quick Code.
Prompt Table:
RC_CTD_DET_F_VW
|