RC_PROD_SOLN_VW

(SQL View)
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Frequently Used Solutions View

View used for frequently used solutions.

SELECT A.SETID , A.PRODUCT_ID , A.SOLUTION_ID , B.RC_SOLVED_COUNT , B.LIBRARY_ID , B.RC_SOLN_VISIBILITY , B.ROW_LASTMANT_DTTM , B.RC_SUMMARY , B.SOLUTION_DESCR FROM PS_RC_SOLN_PRODUCT A , PS_RC_SOLUTION B WHERE A.SETID = B.SETID AND A.SOLUTION_ID = B.SOLUTION_ID AND B.RC_SOLVED_COUNT > 0 AND B.EXPIRY_IND <> 'Y' AND B.SOLN_STATUS = 'ACTV' AND (B.EXPIRY_DATE > %CurrentDateIn OR B.EXPIRY_DATE IS NULL) AND B.RC_SOLUTION_TYPE NOT IN ('CAND', 'ADHC')

  • Related Language Record: RC_PRDSOLNVWLNG
  • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.

    Default Value: RC_CASE.BUSINESS_UNIT

    2 PRODUCT_ID Character(18) VARCHAR2(18) NOT NULL Product ID

    Default Value: RC_CASE.PRODUCT_ID

    3 SOLUTION_ID Number(15,0) DECIMAL(15) NOT NULL Solution ID
    4 RC_SOLVED_COUNT Number(6,0) INTEGER NOT NULL Solved Count Field in Solution
    5 LIBRARY_ID Character(5) VARCHAR2(5) NOT NULL Solution Library ID or Troubleshooting Guide ID
    6 RC_SOLN_VISIBILITY Character(4) VARCHAR2(4) NOT NULL Solution Visibility
    A=All
    I=Internal
    7 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
    8 RC_SUMMARY Character(80) VARCHAR2(80) NOT NULL Typically a summary of a long field.
    9 SOLUTION_DESCR Long Character CLOB Solution Description