RC_SOLLIB_KB_VW

(SQL View)
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Solution Library Name

View of solution library names

SELECT A.SETID , A.SOLUTION_ID , B.LIBRARY_ID , C.LIBRARY_NAME , B.INTERNAL_FAQ , B.EXTERNAL_FAQ FROM PS_RC_SOLUTION A LEFT OUTER JOIN PS_RC_SOLN_LIBRARI B ON (A.SETID = B.SETID AND A.SOLUTION_ID = B.SOLUTION_ID) LEFT OUTER JOIN PS_RC_SOLN_LIB_TBL C on (C.SETID = B.SETID AND C.LIBRARY_ID = B.LIBRARY_ID)

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.
2 SOLUTION_ID Number(15,0) DECIMAL(15) NOT NULL Solution ID
3 LIBRARY_ID Character(5) VARCHAR2(5) NOT NULL Solution Library ID or Troubleshooting Guide ID
4 LIBRARY_NAME Character(30) VARCHAR2(30) NOT NULL Library Name
5 INTERNAL_FAQ Character(1) VARCHAR2(1) NOT NULL Agent-facing (internal) frequently-ask-question
6 EXTERNAL_FAQ Character(1) VARCHAR2(1) NOT NULL External (self-service) frequently-asked-question