SETIDDefault Value: RC_CASE.BUSINESS_UNIT
PRODUCT_IDDefault Value: RC_CASE.PRODUCT_ID
SOLUTION_IDRC_SOLN_SS_VW(SQL View) |
Index Back |
|---|---|
Frequently Used Solutions ViewSelf Service - View used for frequently used solutions. |
| SELECT DISTINCT SETID , PRODUCT_ID , SOLUTION_ID , RC_SOLVED_COUNT , LIBRARY_ID , RC_SUMMARY FROM PS_RC_PROD_SOLN_VW WHERE RC_SOLN_VISIBILITY = 'A' |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | SETID |
Character(5) | VARCHAR2(5) NOT NULL |
This field is used to store the value of SetID on various setup tables.
Default Value: RC_CASE.BUSINESS_UNIT |
| 2 | PRODUCT_ID |
Character(18) | VARCHAR2(18) NOT NULL |
Product ID
Default Value: RC_CASE.PRODUCT_ID |
| 3 | SOLUTION_ID |
Number(15,0) | DECIMAL(15) NOT NULL | Solution ID |
| 4 | RC_SOLVED_COUNT | Number(6,0) | INTEGER NOT NULL | Solved Count Field in Solution |
| 5 | LIBRARY_ID | Character(5) | VARCHAR2(5) NOT NULL | Solution Library ID or Troubleshooting Guide ID |
| 6 | RC_SUMMARY | Character(80) | VARCHAR2(80) NOT NULL | Typically a summary of a long field. |