RF_SO_SOLVE_VW

(SQL View)
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Service Order Resolution View

This is a Resolution View for Service Order.

SELECT A.BUSINESS_UNIT , A.SO_ID , B.SOLUTION_ID , A.RC_DESCRLONG , A.PRODUCT_ID , A.SERVICE_ID FROM PS_RF_SO_HDR A , PS_RF_RESOLUTION B WHERE A.BUSINESS_UNIT = B.BUSINESS_UNIT AND A.SO_ID = B.SO_ID AND B.SOLUTION_ID > 0

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
2 SO_ID Character(10) VARCHAR2(10) NOT NULL Service Order ID
3 SOLUTION_ID Number(15,0) DECIMAL(15) NOT NULL Solution ID
4 RC_DESCRLONG Long Character CLOB Long description used in CallCenter for Problem, Solution...
5 PRODUCT_ID Character(18) VARCHAR2(18) NOT NULL Product ID
6 SERVICE_ID Character(20) VARCHAR2(20) NOT NULL Service ID