RUN_RCC1002

(SQL Table)
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HelpDesk Case By Agent

Run Control Record for HelpDesk Case By Agent Report

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
2 RUN_CNTL_ID Character(30) VARCHAR2(30) NOT NULL Run Control ID
3 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit

Prompt Table: SP_BU_RC_NONVW

4 FROM_DATE Date(10) DATE NOT NULL From Date
5 THRU_DATE Date(10) DATE NOT NULL Through Date
6 RC_PRIORITY Character(5) VARCHAR2(5) NOT NULL Case Priority

Prompt Table: RC_PRIORITY_TBL

7 RC_STATUS Character(5) VARCHAR2(5) NOT NULL Case Status

Prompt Table: RC_STATUS_TBL

8 RC_ASSIGNED_TO Character(30) VARCHAR2(30) NOT NULL This is a field to store assignment information.

Prompt Table: RC_ASSIGN_VW3