RUN_RCC1009(SQL Table) |
Index Back |
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HelpDesk Case Status By AgentRun Control Record for HelpDesk Case Status By Agent Report |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | OPRID | Character(30) | VARCHAR2(30) NOT NULL | A user's ID (see PSOPRDEFN). |
2 | RUN_CNTL_ID | Character(30) | VARCHAR2(30) NOT NULL | Run Control ID |
3 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL |
Business Unit
Prompt Table: SP_BU_RC_NONVW |
4 | CASE_TYPE | Character(5) | VARCHAR2(5) NOT NULL |
Case Type
Prompt Table: RC_CASETYPE_TBL |
5 | ASSIGNED_TO | Character(15) | VARCHAR2(15) NOT NULL |
This is a field to store assignment information.
Prompt Table: RC_ASSIGN_VW2 |
6 | FROM_DATE | Date(10) | DATE NOT NULL | From Date |
7 | THRU_DATE | Date(10) | DATE NOT NULL | Through Date |