RUN_RCC1009

(SQL Table)
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HelpDesk Case Status By Agent

Run Control Record for HelpDesk Case Status By Agent Report

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
2 RUN_CNTL_ID Character(30) VARCHAR2(30) NOT NULL Run Control ID
3 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit

Prompt Table: SP_BU_RC_NONVW

4 CASE_TYPE Character(5) VARCHAR2(5) NOT NULL Case Type

Prompt Table: RC_CASETYPE_TBL

5 ASSIGNED_TO Character(15) VARCHAR2(15) NOT NULL This is a field to store assignment information.

Prompt Table: RC_ASSIGN_VW2

6 FROM_DATE Date(10) DATE NOT NULL From Date
7 THRU_DATE Date(10) DATE NOT NULL Through Date