CUSTOMER_SETIDMARKETDISP_TMPL_FAM_CDBUSINESS_UNITSP_BURCSW_NONVW(SQL View) |
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Support Self-Service BU'sBusiness Unit prompt for Support Self-Service Create a case. You can only choose business units that use the same customer setid. SVC002 - 6/28/2012 - ADDED RC_CASE_SS AND REMOVED RC_CASE_SW_SS_RPT |
| SELECT DISTINCT A.SETID , B.MARKET , B.DISP_TMPL_FAM_CD , B.BUSINESS_UNIT , B.PNLGRPNAME , C.RC_DESCR_SS FROM PS_SET_CNTRL_REC A , PS_BUS_UNIT_RC_DEF B , PS_BUS_UNIT_TBL_RC C , PS_BUS_UNIT_RC_RDT D WHERE B.BUSINESS_UNIT = A.SETCNTRLVALUE AND B.PNLGRPNAME = 'RC_CASE_SS' AND A.RECNAME = 'BC' AND C.BUSINESS_UNIT = B.BUSINESS_UNIT AND C.BU_STATUS = '1' AND C.RC_DESCR_SS <> ' ' AND B.BUSINESS_UNIT = D.BUSINESS_UNIT AND B.DISP_TMPL_FAM_CD = D.DISP_TMPL_FAM_CD |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | CUSTOMER_SETID |
Character(5) | VARCHAR2(5) NOT NULL | Customer SETID |
| 2 | MARKET |
Character(3) | VARCHAR2(3) NOT NULL | Market |
| 3 | DISP_TMPL_FAM_CD |
Character(30) | VARCHAR2(30) NOT NULL | Display Template Family Code |
| 4 | BUSINESS_UNIT |
Character(5) | VARCHAR2(5) NOT NULL | Business Unit |
| 5 | PNLGRPNAME | Character(18) | VARCHAR2(18) NOT NULL | Component Name |
| 6 | RC_DESCR_SS | Character(30) | VARCHAR2(30) NOT NULL | Description to be shown on Self-Service Pages |