SP_BURCSWLOPRVW

(SQL View)
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LNG for Support SS BU's OPR

Business Unit prompt for Support Self-Service Create a case. You can only choose business units that use the same customer setid. Specific for an operator. Language View. SVC002 - 6/28/2012 - ADDED RC_CASE_SS

SELECT DISTINCT A.SETID , B.MARKET , B.DISP_TMPL_FAM_CD , D.OPRID , B.BUSINESS_UNIT , C.LANGUAGE_CD , B.PNLGRPNAME , C.RC_DESCR_SS FROM PS_SET_CNTRL_REC A , PS_BUS_UNIT_RC_DEF B , PS_BUS_UNITTBL_RCL C , PS_SEC_BU_OPR D , PS_BUS_UNIT_TBL_RC E , PS_BUS_UNIT_RC_RDT F WHERE B.BUSINESS_UNIT = A.SETCNTRLVALUE AND A.RECNAME = 'BC' AND C.BUSINESS_UNIT = B.BUSINESS_UNIT AND D.BUSINESS_UNIT = C.BUSINESS_UNIT AND E.BUSINESS_UNIT = C.BUSINESS_UNIT AND E.BU_STATUS = '1' AND E.RC_DESCR_SS <> ' ' AND (B.PNLGRPNAME = 'RC_CASE_SW_SS_RPT' OR B.PNLGRPNAME='RC_CASE_SS') AND B.BUSINESS_UNIT = F.BUSINESS_UNIT AND B.DISP_TMPL_FAM_CD = F.DISP_TMPL_FAM_CD

  • Related Language Record for SP_BURCHE_OPRVW SP_BURCSW_OPRVW

    • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 CUSTOMER_SETID Character(5) VARCHAR2(5) NOT NULL Customer SETID
    2 MARKET Character(3) VARCHAR2(3) NOT NULL Market
    3 DISP_TMPL_FAM_CD Character(30) VARCHAR2(30) NOT NULL Display Template Family Code
    4 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
    5 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
    6 LANGUAGE_CD Character(3) VARCHAR2(3) NOT NULL Language Code
    7 PNLGRPNAME Character(18) VARCHAR2(18) NOT NULL Component Name
    8 RC_DESCR_SS Character(30) VARCHAR2(30) NOT NULL Description to be shown on Self-Service Pages