SP_CASEID_CLSVW(SQL View) |
Index Back |
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Support CasesThis is a security class view for Case component. |
SELECT DISTINCT F.OPRCLASS , E.PERSON_ID , C.PNLGRPNAME , C.MARKET , C.DISP_TMPL_FAM_CD , D.RC_VERTICAL , D.CASE_ID , D.RC_SUMMARY , D.BUSINESS_UNIT , B.DESCR FROM PS_BUS_UNIT_TBL_RC A , PS_BUS_UNIT_TBL_FS B , PS_BUS_UNIT_RC_DEF C , PS_RC_CASE D , PSOPRALIAS E , PS_SEC_BU_CLS F WHERE A.BUSINESS_UNIT = B.BUSINESS_UNIT AND A.BUSINESS_UNIT = C.BUSINESS_UNIT AND A.BUSINESS_UNIT = D.BUSINESS_UNIT AND A.BUSINESS_UNIT = F.BUSINESS_UNIT AND C.DISP_TMPL_FAM_CD = D.DISP_TMPL_FAM_CD AND (D.SECURE_CASE_FLG <> 'Y' OR (D.SECURE_CASE_FLG = 'Y' AND D.PROVIDER_GRP_ID IN ( SELECT G.PROVIDER_GRP_ID FROM PS_RF_GRP_HR_MEM_V G , PS_SET_CNTRL_REC H WHERE H.SETCNTRLVALUE = D.BUSINESS_UNIT AND H.RECNAME = 'RF_PROVIDER_GRP' AND G.SETID = H.SETID AND G.PROVIDER_GRP_ID = D.PROVIDER_GRP_ID AND G.PERSON_ID = E.PERSON_ID AND G.STATUS = 'A'))) |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | OPRCLASS | Character(30) | VARCHAR2(30) NOT NULL | Operator Class |
2 | PERSON_ID_AGENT | Character(15) | VARCHAR2(15) NOT NULL | Person ID Agent |
3 | PNLGRPNAME | Character(18) | VARCHAR2(18) NOT NULL | Component Name |
4 | MARKET | Character(3) | VARCHAR2(3) NOT NULL | Market |
5 | DISP_TMPL_FAM_CD | Character(30) | VARCHAR2(30) NOT NULL | Display Template Family Code |
6 | RC_VERTICAL | Character(4) | VARCHAR2(4) NOT NULL |
Specifies the CallCenter type.
See translates for valid values.
HD=HelpDesk SW=Support |
7 | CASE_ID | Number(15,0) | DECIMAL(15) NOT NULL |
Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
Default Value: 999999999999999 |
8 | RC_SUMMARY | Character(80) | VARCHAR2(80) NOT NULL | Typically a summary of a long field. |
9 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL |
Business Unit
Default Value: OPR_DEF_TBL_RB.BUSINESS_UNIT Prompt Table: SP_BU_RC_NONVW |
10 | BUSINESSUNITDESCR | Character(30) | VARCHAR2(30) NOT NULL | Business Unit Description |