HD_Q_CD_PROMP(SQL View) |
Index Back |
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Quick Code EIPQuick code - Used for Help Desk from CRM |
SELECT A.BUSINESS_UNIT , A.QUICK_CD ,A.EFFDT , A.DESCR , A.RC_DESCRLONG , A.RC_DESCRLONG_OW ,A.RC_SUMMARY FROM PS_RC_QUICK_CD_TBL A WHERE %EffdtCheck(RC_QUICK_CD_TBL, A, %CurrentDateIn) AND A.EFF_STATUS='A' |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL | Business Unit |
2 | QUICK_CD | Character(3) | VARCHAR2(3) NOT NULL | CRM Case Quick Code |
3 | EFFDT | Date(10) | DATE |
Effective Date
Default Value: %date |
4 | DESCR | Character(30) | VARCHAR2(30) NOT NULL | Description |
5 | RC_DESCRLONG | Long Character | CLOB | Long description used in CallCenter for Problem, Solution... |
6 | RC_DESCRLONG_OW | Character(1) | VARCHAR2(1) NOT NULL |
Case Long Description Overwrite
N=No Y=Yes |
7 | RC_SUMMARY | Character(80) | VARCHAR2(80) NOT NULL | Typically a summary of a long field. |