RC_SOLN_CTD(SQL Table) |
Index Back |
|---|---|
Solution Category/Type/DetailCategory, Specialty Type and Detail linked to Solution |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 |  SETID |
Character(5) | VARCHAR2(5) NOT NULL |
This field is used to store the value of SetID on various setup tables.
Prompt Table: SP_SETID_NONVW |
| 2 | SOLUTION_ID |
Number(15,0) | DECIMAL(15) NOT NULL |
Solution ID
Prompt Table: RC_SOLUTION |
| 3 | RC_CATEGORY |
Character(5) | VARCHAR2(5) NOT NULL |
CallCenter Category. Used in HD.
Prompt Table: RC_CTD_CAT_F_VW |
| 4 | RC_TYPE |
Character(5) | VARCHAR2(5) NOT NULL |
Specialty type. Used on HD case.
Prompt Table:
RC_CTD_TYP_F_VW
|
| 5 | RC_DETAIL |
Character(5) | VARCHAR2(5) NOT NULL |
Detail field on HD Case. Used in Quick Code.
Prompt Table: RC_CTD_DET_F_VW |
| 6 | LINK_SOURCE |
Character(4) | VARCHAR2(4) NOT NULL |
Link Source
MAN=Manual SYS=System Default Value: MAN |
| 7 | RC_SOLVED_COUNT | Number(6,0) | INTEGER NOT NULL | Solved Count Field in Solution |
| 8 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
| 9 | ROW_ADDED_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who added the row. |
| 10 | ROW_LASTMANT_DTTM | DateTime(26) | TIMESTAMP | The date and time that the row was last updated. |
| 11 | ROW_LASTMANT_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who last modified the row. |
| 12 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. |
| 13 | SYNCDTTM | DateTime(26) | TIMESTAMP | Synchronization Last Update Date Time |